For Drivers

Find. Charge.
Pay & Go.

No membership fees, no hidden costs. Add money to your wallet, plug in at any Zappo station, and see exactly what you spent — down to the Watt.

Accuracy, Not Guesswork

Billed from the real meter — always

Your cost comes from the actual energy meter on the charger, not an estimate. If something ever looks wrong, here's exactly what happens next — not silence.

If Something Looks Off

We don't go quiet.

1
We detect itAutomated checks flag billing or session anomalies.
2
We're alertedOur team gets notified immediately, not after a complaint.
3
You're told someone's on itNo dead air while you wait.
4
Auto-ticket & resolutionTracked to a close, with an update when it's fixed.
Safety Status

Calm, honest signals.

We show the real state of a charger, even when it's not good news — never a fake "all green."

Fault detected — session stopped for safety
Attention needed — we're checking it now
All good — charging normally
How You Pay

Your wallet, transparent pricing

A few things worth knowing before your first charge.

Prepaid Wallet

Top up once, then just plug in — charging is deducted automatically from your wallet balance, no card taps needed mid-session.

Prices Vary by Station — On Purpose

Station owners set their own price per kWh, not us. That's why cost differs station to station — a transparency choice, not an inconsistency.

Plug & Charge

ISO 15118 auto-authentication is rolling out and compatible where your vehicle supports it. Manual start is always there as a fallback while we expand coverage.

Beyond Charging

We'll help you get more out of your EV, too

Charging speed, how full you keep the battery day-to-day, and heat — small habits that genuinely extend your battery's life. We share what actually works, not folklore.

Read Battery Health Tips →
Questions

Driver FAQ

Is there a membership fee?

No. You only pay for what you charge, from your prepaid wallet. No subscription, no minimum spend.

What if charging fails partway through?

You're only billed for the energy actually delivered, based on the real meter reading — never a flat session fee regardless of outcome.

Is my payment information secure?

Payments are processed by Razorpay — we never store your card, UPI, or bank details ourselves. See our Privacy Policy for the full details.

Which cities is Zappo live in?

We're in an early, deliberate rollout — onboarding station owners directly rather than claiming a network we don't have yet. Check the app for live availability near you as we grow.

Request Early Access

The Zappo driver app is in testing right now — reach out and we'll get you set up as an early user as availability opens up near you.

Vicky Krishna — +91 97152 22266